How long does shipping take?
We strive to deliver your order as quickly as possible. Once you place your order, it takes 1-2 business days for processing. After processing, your order will be shipped, which typically takes 4-6 business days. In total, you can expect your order to arrive within 5-8 business days after placing it.
What are the return conditions?
You can return your items within 14 days of receiving your order. Returned products must be unused, unwashed, and unworn, with all original tags and labels intact. Additionally, items must be returned in their original packaging.
How do I initiate a return?
To begin the return process, contact our customer service team at support@peak-quest.co.uk. They will provide you with the return address and a return form to include with your package.
Who covers the shipping cost for returns?
Return shipping costs are the responsibility of the customer. We recommend using a delivery service that provides tracking to ensure the package arrives safely.
Contact:
Peak Quest is operated by JMR ECOM LTD, a company registered in United Kingdom.
Company number: 15903494
DUNS number: 232423019
Address:
71-75 Shelton Street
London WC2H 9JQ
How can you contact us?
E-Mail: support@peak-quest.co.uk
Phone: +447441422557
Customer service:
Monday - Friday: 9:00 - 17:00
