Privacy Policy
Peak Quest by WebWave Advertising B.V. ("we", "us", or "our") respects your privacy and is dedicated to safeguarding your personal information. This privacy policy outlines the types of personal data we collect, how we use it, who we share it with, and the rights you have regarding your data.
1. Information We Collect
When you visit our store, we may gather certain personal details from you, including but not limited to:
- Your name, address, and contact details (such as email, phone number, etc.)
- Payment information (credit card details, billing address, etc.)
- Data related to your purchases and orders
- Preferences and interests you have shared with us
- Information provided through customer service interactions, surveys, or promotional activities
2. How We Use Your Data
We utilize your personal data for the following purposes:
- To process and fulfill your orders and purchases
- To provide customer support and assistance
- To enhance and personalize your shopping experience
- To send you newsletters, promotions, and offers you’ve opted into
- To carry out market research and analyses to improve our services
- To meet legal requirements and enforce our policies
3. Cookies
Our website uses cookies (small text files stored on your device) to help us analyze how users engage with our site. The data collected through cookies may be transmitted to our website or secure third-party servers. This data helps us assess your use of the site, generate activity reports, and provide related services. You can manage your cookie preferences through the cookie banner that appears when you first visit our site.
4. Managing Cookies
While most browsers accept cookies by default, you have the option to configure your browser to block them or notify you when one is being sent. However, disabling cookies may affect some features and services on our website and others. You can adjust your cookie preferences using our cookie banner upon your first visit.
5. Sharing Your Data
We do not sell, rent, or make your personal information commercially available to third parties. However, we may share your details with trusted partners who help us run our business, such as payment processors, shipping partners, and IT service providers. These parties are bound by confidentiality agreements to protect your data.
We may also share personal data when legally required, to protect our rights, prevent fraud, or ensure user safety.
6. Protecting Your Data
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. While we strive for data security, we cannot guarantee absolute protection.
7. Your Rights Regarding Your Data
You have several rights concerning your personal data, including:
- The right to access the personal information we hold about you
- The right to correct any inaccurate or incomplete information
- The right to withdraw consent for processing (where applicable)
- The right to object to certain types of processing, such as direct marketing
- The right to request the deletion of your data in specific circumstances
- The right to request limitations on how we process your data in certain cases
If you wish to exercise any of these rights or have questions about this policy, please contact us using the details provided below.
8. Updates to This Privacy Policy
We may update this privacy policy periodically. Any changes will be posted on this page, with the date of the most recent update listed at the top. We encourage you to review this page from time to time for any modifications.
9. Contact Us
Peak Quest is operated by WebWave Advertising B.V., registered in the Netherlands, company number 92521223
VAT Number: NL866085129B01
Address:
Papaverweg 34 - Unit B100
Amsterdam 1032 KJ
How to contact us:
E-Mail: support@peak-quest.co.uk
Phone: +31627449871
Customer service hours:
Monday - Friday: 9:00 - 17:00
