Terms of service
This website is operated by Peak Quest, a website of WebWave Advertising B.V. Throughout the site, terms like "we," "us," and "our" refer to Peak Quest. The services and information provided on this site are offered to you, the user, subject to your acceptance of all terms, conditions, policies, and notices outlined here.
By visiting our site and/or making a purchase, you engage in our “Service” and agree to be bound by these Terms and Conditions ("Terms of Service," "Terms"), as well as any additional terms and policies referenced here or accessible via links. These Terms apply to all site users, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms of Service carefully before using our website. By accessing or using the site, you agree to comply with these Terms. If you disagree with any part of this Agreement, you are not permitted to access or use the site. If these Terms are considered an offer, acceptance is limited solely to these Terms.
Any new features or tools added to the store will also be governed by these Terms of Service. You can review the most recent version of the Terms at any time on this page. We may update or modify these Terms by posting changes to our site. It’s your responsibility to check this page regularly for updates. Your continued use of the site after any changes implies your acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to offer our products and services to you.
Article 1 – Online Store Terms
By accepting these Terms of Service, you confirm that you are of legal age in your country of residence, or that you are of legal age and have permitted any minor dependents to use this site.
You agree not to transmit any harmful viruses, worms, or destructive code.
Any violation or failure to comply with these Terms will lead to the immediate termination of your Services.
Article 2 - General Condition
We reserve the right to refuse service to anyone at any time, for any reason.
You acknowledge that your content (excluding credit card information) may be transferred in an unencrypted form, which may include (a) transmissions across various networks; and (b) modifications to meet technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service, or any contact on the website through which the service is provided, without written consent. The headings in this agreement are for convenience only and will not limit or affect these Terms.
Article 3 - Accuracy, Completeness and Timeliness of Information
We are not responsible if the information available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information is necessarily not current and is provided for your reference only. We reserve the right to modify the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Article 4 - Changes to the Service and Pricing
Our product prices may change without prior notice.
We reserve the right to modify or discontinue the Service (or any part or content) at any time without notice. We are not liable to you or any third party for any changes, price adjustments, suspension, or discontinuation of the Service.
Article 5 – Products
Some products may be available exclusively online through the Website. These items may have limited availability and can only be returned or exchanged as per our Refund Policy.
We have made every effort to display the colors and images of our products as accurately as possible in the store. However, we cannot guarantee that your monitor will display the colors exactly. We reserve the right to limit the quantities of any products offered. All product descriptions or pricing are subject to change at our discretion, without notice. We also reserve the right to discontinue any product at any time. Offers for products on this site are void where prohibited.
Article 6 – Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel the quantities purchased per person, household, or order. These restrictions may apply to orders placed through the same customer account, credit card, or billing and/or shipping address. If we modify or cancel an order, we may attempt to notify you using the email address and/or billing address/phone number provided at the time of purchase. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.
You agree to provide current, accurate, and complete purchase and account information for all orders placed at our store. You agree to promptly update your account information, including email address, credit card numbers, and expiration dates, so we can process your transactions and contact you as needed. For more information, please see our Refund Policy.
Article 7 - Optional Tools
We may provide you with access to third-party tools that we do not monitor, control, or have any input over.
You acknowledge and agree that we offer access to these tools "as is" and "as available" without any warranties, representations, or conditions, and without endorsement. We are not liable for any issues arising from your use of these optional third-party tools.
Using any optional tools provided through the site is entirely at your own risk, and you should ensure you are familiar with and accept the terms set by the third-party provider(s).
In the future, we may also offer new services or features on the website, including new tools and resources. These new features will also be governed by these Terms of Service.
Article 8 - Third Party Links
Certain content, products, and services offered through our Service may include materials from third parties.
Third-party links on this site may redirect you to websites that are not affiliated with us. We are not responsible for evaluating the content or accuracy of these third-party materials, and we make no warranties or accept any liability for any third-party websites or materials, products, or services.
We are not liable for any harm or damages arising from the purchase or use of goods, services, resources, content, or any other transactions related to third-party websites. Please review the policies and practices of third parties carefully and ensure you understand them before proceeding with any transaction.
Any complaints, claims, concerns, or questions about Third Party Products should be directed to the respective third party.
Article 9 – Comments, Feedback, and Other User Submissions
If, at our request, you submit specific materials (e.g., contest entries) or, without request, you send creative ideas, suggestions, proposals, plans, or other content, whether online, by email, by postal mail, or otherwise (collectively, "Comments"), you agree that we may, at any time, without limitation, modify, copy, publish, distribute, translate, and otherwise use in any medium any Comments you provide. We are under no obligation to (1) maintain any comments in confidence; (2) offer compensation for any comments; or (3) respond to any comments.
We may, but are not required to, monitor, edit, or remove content that we, in our sole discretion, deem unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable, or infringing intellectual property or these Terms of Service.
You agree that your comments will not violate any third-party rights, including copyright, trademark, privacy, or other personal or proprietary rights. Additionally, your comments will not contain defamatory, unlawful, abusive, or obscene material, nor any computer virus or malware that could interfere with the Service or any related website.
Article 10 - Personal Information
Any personal information you submit through the Store is governed by our Privacy Policy.
Article 11 - Errors, Inaccuracies, and Omissions
Occasionally, there may be errors, inaccuracies, or omissions in the information on our site or within the Service, including but not limited to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors or inaccuracies and update or change information or cancel orders if any information in the Service or on related websites is found to be inaccurate, without prior notice (even after an order has been placed).
We are not obligated to update, modify, or clarify any information on the Service or related websites, including pricing information, except as required by law. No update or refresh date should be interpreted to mean that all information in the Service or on any related website has been modified or updated.
Article 12 - Prohibited Uses
In addition to the other prohibitions outlined in these Terms of Service, you are prohibited from using the site or its content for: (a) any unlawful purpose; (b) soliciting others to engage in illegal acts; (c) violating any local, national, or international law; (d) infringing upon or violating our intellectual property rights or those of others; (e) harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating based on gender, sexual orientation, religion, race, ethnicity, age, national origin, or disability; (f) providing false or misleading information; (g) engaging in internet fraud or misuse; (h) collecting or tracking personal data of others; (i) spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) using for immoral or obscene purposes; or (k) interfering with or circumventing security features of the Service or any related website, other websites, or the internet. We reserve the right to suspend or terminate your access to the Service or any related website for violating these prohibitions.
Article 13 - Exclusion of Warranties; Limitation of Liability
We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from using the service will be accurate or reliable.
You agree that from time to time, we may remove the service for indefinite periods or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service, and all products and services provided to you through it, are (except as expressly stated by us) offered "as is" and "as available" without any representation, warranty, or condition of any kind, either express or implied, including but not limited to all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Under no circumstances will Peak Quest, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or direct, indirect, incidental, punitive, or consequential damages, including, but not limited to, lost profits, lost revenue, lost savings, data loss, replacement costs, or any similar damages. This applies whether based in contract, tort (including negligence, strict liability, or otherwise) arising from your use of any of the Services or any products purchased via the Service, or for any other claim related to your use of the Service or products, including, but not limited to, any error or omission in content, or any loss or damage resulting from using the Service or any content (or products) posted, transmitted, or made available through the Service, even if advised of the possibility of such damages.
Article 14 - Indemnification
You agree to indemnify, defend, and hold harmless Peak Quest, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, suppliers, interns, and employees from any claim, including reasonable attorneys' fees, made by any third party due to your breach of these Terms of Service or the documents they incorporate by reference, or as a result of your violation of any law or the rights of a third party.
Article 15 - Divisibility
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent allowed by applicable law, and the unenforceable portion will be severed from these Terms of Service. This will not affect the validity and enforceability of the remaining provisions.
Article 16 - Termination
The obligations and liabilities of the parties incurred prior to the termination date will survive the termination of this Agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services or by ceasing to use our site.
If, in our sole judgment, you fail to comply with any term or provision of these Terms of Service, or we suspect that you have failed to comply, we may terminate this agreement at any time without notice, and you will remain liable up to and including the date of termination. Additionally, we may deny you access to our Services (or any part of them).
Article 17 - Complete Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not be deemed a waiver of such right or provision.
These Terms of Service, along with any policies or operating rules posted by us on this site or in relation to the Service, constitute the entire agreement and understanding between you and us, governing your use of the Service, and superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, without limitation, any prior version of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the drafting party.
Article 18 - Applicable Law
These Terms of Service and any separate agreements by which we provide you Services will be governed by and construed in accordance with the laws of the United Kingdom.
Article 19 - Modifications to the Terms of Service
You can review the latest version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for any changes. Your continued use of or access to our website or the Service after the posting of any changes to these Terms of Service constitutes your acceptance of those changes.
Article 20 - Contact Data
If you have any questions regarding our Terms of Service, don't hesitate to contact us.
Contact
Peak Quest is operated by WebWave Advertising B.V., registered in the Netherlands, company number 92521223
VAT Number: NL866085129B01
Address:
Papaverweg 34 - Unit B100
Amsterdam 1032 KJ
How to contact us:
E-Mail: support@peak-quest.co.uk
Phone: +31627449871
Customer service hours:
Monday - Friday: 9:00 - 17:00
